Samtech believes in Account Management. Our relationship with our customers and prospects are long term more as a partner rather than an outsourcing vendor or consultant.
Our solutions and services are aimed at problem solving and need fulfillment rather than a sales push. Through our initiatives and service delivery we either make or save money for the customer while eliminating pain points and headaches.
We are continually refining quality of our engagement with customers through unbiased customer feedbacks at all relevant levels.
Samtech enjoys a very strong goodwill among its customers, suppliers and employees. We have been providing quality customer services for last 27 years with an aim to protect our customer’s investments.
Our domain expertise, vast experience and commitment to customer satisfaction have helped us retain most of the customers and grow. Samtech is continually enhancing its brand value through operational excellence and innovative marketing programs.
Quality is worshipped at Samtech; we are an ISO 9001:2015 certified organization and deliver solutions and services in line with world class quality practices.
Most of our service delivery and people processes are derived out of industry best practices and we continually make enhancement based on customer experiences and learning’s on the ground.
